TESTIMONIALS

Review from Kim and Phil B, who purchased their home in Waynesboro, August 2025

Karen was wonderful to work with. She is professional and communicative. Our family relocated from Wisconsin to Pennsylvania. It takes a special person to understand what the buyers wants without meeting them in person or seeing their reaction to a home. She asked all the right questions to learn more about us. Once we found a house, she seamlessly navigated the intricacies of the sale, keeping us well informed from out of state. We definitely recommend Karen if you are looking to buy a home! -Kim and Phil Bachman 

Review from Cathy C., who sold their home in Hagerstown/purchased a home in Mercersburg, July 2025

I wanted to sell my home and purchase another home. Karen Hetrick stuck with me, helped me understand the process and we started the journey. It took 9 months but we did it! Karen is patient, understanding and committed to finishing what she starts. She is a very nice and at times a very funny lady. I highly recommend Karen for your next home.

Review from Cheryl L, who purchased a home in Greencastle, July 2025

She is very friendly and patient. She will kindly remind us of the things we need to pay attention to and the matters we should be cautious about after buying a house. She has helped us a lot and we all like her very much.

Review from Alex, who purchased a home in Greencastle, July 2025

Karen was fantastic to work with from start to finish! As a first-time homebuyer, Karen took the time to walk me through many of the common mistakes and pitfalls and helped me navigate the entire process. With her help, the process was far less stressful and daunting than it could have been, and she helped me find a fantastic home. I would highly recommend Karen for any first-time homebuyers!

Review from Nicole and Matthew K, who purchased a home in Shippensburg, June 2025

We appreciated Karen's patience and dedication to helping us find the right home for our needs. Karen was excellent with her communication and provided us prompt updates and responses to our questions. She provided flexibility to allow for easy scheduling and ensured a smooth transition in the buying process.

Review from Natalie and Rich T, who sold their home in Chambersburg, October 2024

Karen did an excellent job selling our home! Selling a large home is no small feat, but she made the process smooth and stress-free. Her marketing is top-notch with professional photos and marketing materials that really showcased our property. She handled everything with integrity and dedication and kept us informed every step of the way. If you’re looking for a knowledgeable, straightforward, and caring realtor, we highly recommend Karen!

Review from Brent M. who purchased a townhome in Hagerstown, October 2024

Karen recently helped me with the purchase of a new home. She was thorough, detailed and responsive. She kept the process moving and was a great intermediary between all parties involved. I’d recommend Karen to anyone looking to purchase a home.

Review from Vernella, who purchased a condo in Mercersburg, August 2024

Karen was warm, professional, and incredibly responsive. She quickly arranged a showing the morning after my request and returned later that week so my husband could see the place. Between the initial viewing and closing was less than a month, and we were out of the country for two of those weeks. She handled everything seamlessly, guiding us through each step and ensuring the process stayed on track. I highly recommend Karen for her efficiency and dedication!

Review from Greg and Carmen, who purchased a home in Greencastle, July 2023

Karen from Coldwell Banker was a blessing for our family! Karen was patient, attentive, and addressed all of our concerns and checked all of our boxes. Even with the limited inventory of available homes on the market (especially for the home size and property size we demanded, in the area we demanded). Karen was able to size up the market and find exactly what we were looking for! Karen did not pressure us, nor did she exhibit frustration even after months of looking and going back and forth on buying existing or building! Karen went above and beyond and found us our dream home on our dream lot and even found it on a golf course! That's attention to detail!!

Review from Jared and Anna who sold their home in Hagerstown, June 2023

We contacted Karen to sell our family home in Hagerstown, MD. She did an amazing job and made sure that we had a seamless experience throughout the process. Karen was very helpful and professional throughout our contract, from getting the house on the market, scheduling her photographer to take pictures for the listing, and making sure that the viewings fit into our family's schedule which was amazing. She was knowledgeable about the area we lived in and we were able to accept an offer on our house just days after listing it. We loved working with Karen and would highly recommend her to anyone looking to buy or sell a property!

Review from Brad and Kristin R. who sold their home in Warfordsburg, May 2023

Karen did an amazing job marketing our home to be sold. She was easy to work with and always answered all our questions. We cannot recommend her enough!

Review from Molly K. who purchased a home in McConnellsburg, April, 2023

Karen did such a great job helping us find our forever home!!! She always checked in with us, scheduled showings asap, and went the extra mile to make us feel comfortable throughout the entire process as first time home buyers. I would 10/10 recommend Karen to anyone looking to purchase their first home!!

Review from Alecia and Micah who purchased a home in Greencastle, March 2023

Karen did an incredible job assisting us in the purchase of our first home! As first-time homebuyers, we truly had no clue where to start and Karen walked us through the entire process with ease. She was friendly, knowledgeable, and extremely responsive to questions and concerns. We can't recommend her enough and will definitely be coming back to her the next time we need to buy or sell!

Review from Caleb M. who rented a home in Greencastle 01/31/2023

Karen was extremely professional and easy to work with. This was my first time leasing a rental and she made the process stress-free. She was representing the landlord, but because of a client referring me to her, she represented both myself and the landlord. She answered any and all of my question during showing and signing. I would highly recommend Karen to any friends and family, and would be delighted to work with her again.

Review from Linda G. who consulted Karen regarding home purchase in Shippensburg, November 2022

Karen was awesome from start to finish. We were looking for a home in Pa and we are living in NJ. Karen was very responsive, had answers for all our questions and above all was very patient and professional. She worked really hard for us through a couple of months but unfortunately our deal fell through (no fault on Karen but the seller caved). We will definitely work with Karen again in the future when we are ready to look for another home. I highly recommend using Karen as you will not be disappointed.

Review from Ron and Angie who purchased a home in Mercersburg, October 2022

Karen was very helpful throughout the whole buying process, and beyond. We were able to contact her any time of day and she would respond. If she didn't know an answer to our question, she would immediately find out and get back with us. She made us feel like we were her only client. We would highly recommend Karen for any real estate buying or selling needs.

Review from Karen M. who purchased a home in Chambersburg, June 2022

Karen is a very wonderful person, great personality, and very easy to work with. She was very prompt to answer all my questions, no matter what time of day. It was a pleasure working with her. She found me my forever home!!

Review from Logan T. who sold his home in Warfordsburg on May 2022

Highly recommend!
Karen is an amazing person and even a more amazing realtor! She took care of everything for me from the second I called her. She made the whole process of selling my home easy and unstressful. If you're looking for a great realtor with a kind, honest, and friendly personality but is also extremely good at their job, then Karen is the realtor for you!

Review from JJ and Janine, who purchased a home in Greencastle, March 2022

Contacted Karen with a home we found. We were living in Tennessee at the time and wanted to relocate to Pennsylvania and wasn't able get there to see the home. Karen offered to go to the home and do a virtual walkthrough with us. We put a bid on the home! She made the process very easy and smooth.

Review from Kathy M. who sold her home in Chambersburg, November 2021

When it came time to sell my home, I was fortunate to have Karen Hetrick as my agent. Karen was very professional and knowledgeable throughout the process. She was able to advise me as to how to get my home ready for the market. Questions were answered quickly, usually within minutes. Karen communicated quickly about home showings, gave immediate feedback, and was able to present me with multiple contracts within days. This resulted in me accepting an offer that was above asking price. Karen’s attention to detail and hard work made the settlement process go smoothly. If you’re looking to buy or sell your home, I highly recommend that you choose Karen Hetrick- you’ll be happy you did!